Privacy Policy V2.2

This website is operated by Clearglass Insights Ltd, a company registered under Companies House (www.gov.uk) under number 15960987, located London, England (hereinafter “Clearglass Insights” or “we” or “us”).

For the purpose of applicable data protection laws, including but not limited to The Data Protection Act 2018  (hereinafter the “UK GDPR”), Clearglass Insights is the controller of the Personal Data you provide to us (“Data Controller”).

This privacy policy (hereinafter the “Privacy Policy” or the “Policy”), together with our Terms & Conditions and any other documents referred to on it, describes the ways in which we collect and process information about individuals who visit this website (hereinafter the “Personal Data”). We invite you to carefully read the following to understand in which context we are processing your Personal Data.

As a Data Controller, we process your Personal Data in accordance with this Privacy Policy and the provisions of applicable data protection laws, data files and civil liberties and the UK GDPR.

By using and visiting the website “clearglassinsights.com” (hereafter the “Website”) and/or by submitting your personal information to us, and/or by registering as a user of the services that we provide, you agree to us using your Personal Data as set out in this Privacy Policy.

Any dispute which may arise over privacy will be subject to this Privacy Policy, the data protection notice (if any) incorporated into this Website and the provisions of UK laws.

We may change our Privacy Policy from time to time. Any modification will be effective as of its publication on the Website. We will notify you of any significant changes.

We attach great importance to the protection of your Personal Data and safeguarding your privacy. To ensure that you are fully informed about the collection and use of Personal Data on our Website, please note the following information.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

1. How we collect your Personal Data

You can visit our Website without telling us who you are. We do not save the name of your Internet service provider, or the website from which you visit us, or the name of the requested file.

We only collect and maintain information that you enter on our Website.

2. Collection and processing of personal data

We collect information about you when you fill in any of the forms on our Website.

  • Subscribing to our newsletter

When you subscribe to our newsletter, we collect and process your first name, last name and email address to be able to send you our newsletter by email. 

This processing is based on your consent. This means that you can withdraw your permission at any time, by using the unsubscribe link included in every newsletter you will receive.

We will retain your Personal Data as long as we have an ongoing relationship with you, i.e. three years since your subscription or your last interaction with Clearglass Insights. At the end of that period, or once you withdraw your consent, your Personal Data may be stored for evidentiary purposes for the legal prescription periods.

  • Sending us a message

When you are sending us a message through the contact form, we collect and process your first name, last name, your company and your job title, your email address, your phone number and the object and content of the message you are sending.

This processing is based on our legitimate interest to identify the persons who are contacting us. If you do not provide your Personal Data, we may not be able to process your message properly or at all.

We will retain your Personal Data only for as long as is necessary to answer your message. At the end of that period, your Personal Data may be stored for evidentiary purposes for the legal prescription periods.

3. Sharing of Personal Data

Any Personal Data collected in that manner is intended exclusively for Clearglass Insights.

We do not sell or rent your Personal Data to any other parties.

Please note that the transmission of the data is not encrypted and therefore no confidential information should be sent via the contact form.

4. Your rights

As a data subject, and in accordance with The Data Protection Act 2018 , you have the right to access, interrogate, limit, port, erasing, modifying and correcting information about you. You also have a right to object to the processing of your personal data, as well as a right to object to this data being used for commercial prospecting purposes. Finally, you have the right to define general and specific guidelines defining the manner in which you intend to exercise these rights after your death.

You may exercise these rights with the Data Protection Officer at the following address: privacy@clearglassinsights.com.  Clearglass Insights has a period of one month from the receipt of your request to communicate, complete or delete the information, as the case may be.

Internet users who consent on forms to receive e-mails containing information and requests from the Clearglass Insights may revoke this consent at any time, either by clicking on the hyperlink provided for this purpose at the bottom of the e-mails they receive, or sending an e-mail with unsubscribe on the subject line: privacy@clearglassinsights.com.

Finally, you have the right to lodge a complaint with the competent data protection supervisory authority, as for instance with the “Information Commissioner’s Office (ICO) the UK’s independent authority responsible for compliance with obligations regarding the protection of personal data.

5. Cookies

Our Website uses 3 types of cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. It is sent to your web browser and stored on your computer’s hard drive. These cookies:

  • allow us to distinguish you from other users of our Website, which helps us to provide you with a good experience when you browse our Website; and also allows us to improve our site;
  • allow us to track your progress through the site and to understand and save your preferences for future visits; and
  • enable us to measure the frequency of page views and general navigation.

You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored on your hard drive.

You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.

Cookies come in many forms. We have set out below the 3 types and categories of cookies that are used. This section refers to all types of categories of cookies and not just those we use on our Website(s).

  • First and third-party cookies

Whether a cookie is first-party or third-party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user, the website displayed in the URL window e.g. https://www.clearglassinsights.com/. Third-Party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that Website this would be a third-party cookie. 

  • Persistent cookies

These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

  • Session cookie

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

By agreeing to the opt-in following the display of the Cookies Box at the beginning of your navigation on our Website you agree to the use of such cookies. We inform you that you can refuse cookies at any time, if your browser so permits.

  • Storage of browsing information

When you browse through the Website, information is stored in your computer through the “DOM Storage” process. Such information does not permit the publisher or web hosting service to identify the internet users: however, the DOM Storage process records information on how you browse our Website on your computer (the pages you have viewed, date and time of viewing, etc.) that we can read during your subsequent visits. 

6. Plugins and options

  • Facebook Plug-in

We have incorporated into our Website the social network, facebook.com (hereinafter “Facebook”) plug-ins. Facebook is the company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the European Economic Area (EEA) the company responsible is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Facebook has certified to the EU-U.S. Privacy Shield Framework https://www.facebook.com/about/privacyshield.

If you access one of our Website pages from our own Website containing this plug-in, your browser will build a direct connection to the servers of Facebook. The content of the plug-in is transferred by Facebook directly to your browser and integrated by the latter to the Website.

Information about the purpose and extent of the data collected and the further processing and use of the data by Facebook, as well as your setting options to protect your private sphere can be found in the http://www.facebook.com/about/privacy/.

To prevent the transmission and storage of personal data about you and your surfing behaviour by Facebook, through our Website, please log off Facebook before you visit our Website.

  • Use of X (formerly Twitter)

Functions of the X service are integrated on our Website. These functions are offered by X  Inc., X, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as “X”). In the European Economic Area (EEA) the company responsible is X International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland. X has certified to the EU-U.S. Privacy Shield Framework https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO. Through the use of X and the “Re-Tweet” the web pages you visit are linked to your X account and made ​​known to other users. This data is also transmitted to X.

We must point out that we provide these pages without knowledge of the content of the data provided by X or its potential use. Further information on X’s data protection and privacy policies can be found onhttps://x.com/privacy?lang=en.

Your privacy settings on Twitter, you can change the account settings under https://x.com/settings/account.

  • Use of LinkedIn plugins (LinkedIn Share Button)

On our web pages, plugins of the social network, LinkedIn is integrated. LinkedIn is a company, LinkedIn Corporation of 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”). In the European Economic Area (EEA) the company responsible is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn has certified to the EU-U.S. Privacy Shield Framework https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.

The LinkedIn plugin you can see in the LinkedIn logo or the “Recommend” button (“Share”) on the side of our Website. If you access one of our Website pages from our own Website containing this plug-in, your browser will build a direct connection to the servers of LinkedIn. The content of the plug-in is transferred by LinkedIn directly to your browser and integrated by the latter to the Website.

When you visit our pages, the plugin establishes a connection between your browser and the LinkedIn server is established. LinkedIn receives the information that you have with your IP address visited our site. If you click on the LinkedIn “Recommend” button while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. As a result, LinkedIn associate the visit of our pages to your account.

We must point out that we provide these pages without knowledge of the content of the data provided by LinkedIn or its potential use. Further details of data collection (purpose, scope, process, use) as well as your rights and options available, refer to the privacy policies of LinkedIn. This guidance can be found on https://www.linkedin.com/legal/privacy-policy.

8. Data Security

We value the protection of your Personal Data. On our Website wherever you can input data in an active manner, we use encryption systems, such as SSL (Secure Socket Layer) so keep your personal data safe. We secure our Website and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

Access to your account or to certain parts of our Website that are access-protected is only possible after entering your personal user name and password. Please do not forget to keep your password confidential and do not share your password with anyone. When you have finished your communication with us on our Website, please do not forget to log off and close the browser window, especially if you share your computer with others.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised data access, destruction or alteration. As technology advances we are regularly updating and enhancing the security and organisational measures.

9. Updates

We may change this policy from time to time by updating this page. Please check this page every once in a while to ensure that you are aware of any changes. This policy was last updated on 1st October 2024.

10. Further information and contacts

If you have further questions about this Policy, please contact us:

Clearglass Insights Ltd,  privacy@clearglassinsights.com

 

©Copyright. All rights reserved.

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.